Terms and Conditions
TERMS & CONDITIONS
Terms:FOB Tacoma, Washington. All orders will be subject to credit card charges at the time of order placement unless open account status has been granted. Net 30 days on open account. $100.00 (net) minimum dealer order, $25 (net) minimum end-user order. Overdue balances will bear 1.5% per month interest charge. Accounts past 30 days will be considered delinquent; no orders will be shipped until account is again current. Poor payment history or insufficient credit information may necessitate COD shipment. Credit applications are available for those applying for open account status. All items subject to price change or withdrawal without notice. Prices are US $. On custom items, quantity shipped may vary by plus or minus 10%.
Shipping Charges:Shipping charges are calculated individually for each order and added to the invoice. UPS, Parcel Post, Common Carrier and Air Freight are available. In most cases, freight will be prepaid with charges added to invoice. LTL shipments are sent Freight Collect. Please specify by which means order is to be shipped.
Customs, Duties, and TaxesThe recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we do not have control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Damaged Shipments:All claims for loss or damage on prepaid freight shipments will be handled through J. L. Darling Corporation. All claims on freight collect shipments will be handled by the customer directly with the freight company.
Warranty Returns:All merchandise is guaranteed against manufacturing defects. If you have a defective product, please contact customer service for return instructions.
Returned Goods:Merchandise cannot be accepted for return unless specific authorization for such return has been given in advance by dealer services. No returns are authorized past 90 days from date of invoice. A restocking fee of 15% of the product's original cost will be assessed. Items must be returned in "as new" condition. No returns can be accepted on custom printed or imprinted items. To request a return authorization, please contact customer service.
Discounts:Dealer discounts are determined by annual sales volume. New dealer's discounts will be computed upon acceptance as a dealer. No discounts on orders below $100.00. Discount for credit card orders will be decreased by 2% to cover processing fees.
We attempt to ship orders within 72 hours although most ship faster than that. Shipping and order entry are closed on weekends and holidays. Orders placed on those days will be entered on the following business day. You will be notified as soon as possible if a product you have ordered is out of stock and/or is unavailable. If you need your order expedited for arrival by a specific date, please specify the date in the "Comments" box and we can recommend an expedited method if required.
The J. L. Darling Corporation seeks to protect your private information so that you have a good viewing experience on our web site. We will not sell, rent, trade, or disclose your personally identifiable information to anyone. Please return to this page from time to time, as we will be updating this statement as our services continue to grow. We welcome and encourage questions, comments, and suggestions. Please contact us with any questions.